tech, simplified.

Tech Support at its Finest

So a few minutes ago, I took a quick break, and came back to my desk to find a yellow note with a fake support ticket from my teenage sister. Sadly, her request simply didn't seem so far fetched after doing support work for the last year. It's incredible how high of expectations users can have. No, folks, our software can't magically cure all ills of man and beast. It also won't kill you, either.

Sometimes, you just need to step back and laugh, and this time, it's over a fake support ticket. But it made my day.

By the way: if you write a company for support, be sure to be reasonable. Most of us are more than happy to help, but there's only so much we can do. And no, Flow won't help your grass to grow.

Thoughts? @reply me on Twitter.